FREQUENTLY ASKED QUESTIONS
Why is there a "fish-eye" effect in my pictures?
A lot of times, the trucks are close together in production. In order to get a good picture, we have to use a wide angle lens. This can distort the picture sometimes. When possible, we try to use a regular lens to limit the "fish-eye effect."
Why are there ladders in my pictures?
Rosenbauer places ladders next to the sides of trucks when working on top of the truck as part of their safety procedures. We don't move or touch them.
Why are there more pictures some weeks than others?
We try our best to capture all change and progress made on the trucks each week. Sometimes, due to people working on the truck, we aren't able to get the best shot or have to skip it all together and try again next week. We are very careful not to impede or slow down the progress of people working on the truck as the production schedule is already time sensitive.
I have a specific item or photo shot I would like to see. Do you take requests?
Absolutely! In fact, we encourage it. We want you to have the best experience possible while your truck is being built. If there is something specific you would like to see that wasn't covered, please reach out to us and we will make sure to get that added to our list.
Do you take pictures on top of ladders?
We do not go on top of trucks for safety and liability reasons.
A lot of times, the trucks are close together in production. In order to get a good picture, we have to use a wide angle lens. This can distort the picture sometimes. When possible, we try to use a regular lens to limit the "fish-eye effect."
Why are there ladders in my pictures?
Rosenbauer places ladders next to the sides of trucks when working on top of the truck as part of their safety procedures. We don't move or touch them.
Why are there more pictures some weeks than others?
We try our best to capture all change and progress made on the trucks each week. Sometimes, due to people working on the truck, we aren't able to get the best shot or have to skip it all together and try again next week. We are very careful not to impede or slow down the progress of people working on the truck as the production schedule is already time sensitive.
I have a specific item or photo shot I would like to see. Do you take requests?
Absolutely! In fact, we encourage it. We want you to have the best experience possible while your truck is being built. If there is something specific you would like to see that wasn't covered, please reach out to us and we will make sure to get that added to our list.
Do you take pictures on top of ladders?
We do not go on top of trucks for safety and liability reasons.
